1. Booking and retainer
The intro call is free and needs no payment details.
A paid session date is held once a 50% retainer is paid and these terms are accepted. Dates are not reserved before then, and unpaid holds are released after 48 hours. The remaining balance is due on the day of the session, before we begin. The retainer is non-refundable, but it is transferable as described in section 2.
2. Rescheduling and cancellation
Life happens. With at least 48 hours' notice you may reschedule once at no charge, and your retainer moves to the new date, which must fall within 90 days. With less than 48 hours' notice, or if you do not attend, the retainer is forfeited and a new booking requires a new retainer. A second client-requested reschedule is treated as a cancellation.
If rain or unsafe conditions affect an outdoor session, Jia will call it by 8 a.m. that day and reschedule at no cost to you. If Jia must cancel for illness or emergency, you choose between a full refund, retainer included, or priority rescheduling.
3. The session
Sessions begin at the booked time. If you arrive more than 15 minutes late, the session may be shortened so it ends as scheduled, and the full fee still applies. Wardrobe changes count toward the number of looks in your package; additional looks and locations are available at the add-on rates listed on the package pages.
First sessions take place at public locations. You are responsible for any permits, entry fees or property permissions required at a location you request, and for your own belongings during the shoot.
4. Delivery and turnaround
Edited photos are delivered through an online gallery within five days of your session, unless your package states otherwise. Rush delivery within 72 hours is available for an additional fee and must be arranged when you book.
Galleries stay online for 60 days. Please download and back up your files before the gallery closes. Re-delivery after that may not be possible, and a search-and-restore fee may apply where it is.
5. Editing
Every delivered photo is edited for colour, exposure, and light cleanup of temporary blemishes. Jia does not reshape bodies or alter faces, because overly retouched photos read as fake on dating apps and undermine the point of the work. Additional retouching beyond the standard edit is quoted separately.
Editing style is at the photographer's discretion. Unedited or raw files are not delivered, sold, or released.
6. Copyright and how you may use the photos
Jia retains copyright in all images, as is standard in photography. On full payment you receive a perpetual, non-exclusive, personal-use licence: dating apps, social media, personal websites, professional profiles such as LinkedIn, printing for yourself, and sharing with friends and family.
You may not sell or license the images, use them for advertising or other commercial purposes without a separate commercial licence, submit them to contests as your own work, or use them to train artificial intelligence systems. Please do not crop out or edit over the images in ways that misrepresent the work; light filtering for social media is fine.
Business and brand sessions include commercial usage for your own marketing, as stated in that package.
7. Your privacy and Jia's portfolio
Dating profile clients are never shown on this website, on social media, or in any marketing without written permission given in advance. Privacy is the default for that work.
For couples and professional portrait sessions, Jia may use selected images in her portfolio and marketing unless you opt out in writing, which you may do at any time before or after the session. Ask and it is done, with no explanation needed.
8. Payment
Payments are made through the invoicing link provided at booking. Prices are in US dollars and exclude any applicable sales tax. Returned or failed payments may incur the fee charged by the payment processor. Packages, add-ons and prices may change, but the prices agreed at booking are the ones honoured for your session.
9. Conduct and safety
Sessions are a professional working relationship. Jia may end a session immediately, without refund, in response to harassment, intoxication, or behaviour that makes the session unsafe. You may end a session at any time for any reason; if you do, the fees paid are not refunded, but Jia will deliver whatever usable images exist.
10. Liability
In the unlikely event of equipment failure, data loss, illness, or another circumstance outside Jia's reasonable control that prevents delivery, liability is limited to a refund of the fees you paid for the affected session. Jia is not liable for indirect or consequential losses, including missed opportunities arising from delayed or undelivered photos.
11. Minors
Clients must be 18 or older. Anyone under 18 must be booked by a parent or guardian, who must remain present for the entire session.
12. Governing law
These terms are governed by the laws of the State of Texas. Any dispute will be handled in the courts of Travis County, Texas. We will both make a genuine effort to resolve any disagreement directly first.
13. Changes to these terms
These terms may be updated from time to time. The version in effect on the date you book is the version that applies to your session.
Questions
Email hello@yourgoodsideatx.com and Jia will answer in plain language.